Phase 2 · First week

Use Tell Us Once

Use the Tell Us Once reference the registrar gives you.

It tells HMRC, DWP, the DVLA, the Passport Office and the council in one go, instead of twenty phone calls.

How long it takes
20–30 minutes online
Typical cost
Free
What you need before you start
  • The Tell Us Once reference number from the registrar
  • Their National Insurance number, driving licence and passport if you have them

The registrar gives you a reference number and a link. It usually expires after 28 days, so do it while you have it.

It does not tell banks, insurers, utilities or private pensions. Those are still yours to do.

Have details of any benefits they received to hand, as overpayments are recovered from the estate.

Reference numbers from this step

Saved on this device, and gathered together in your reference numbers.

Next stepChoose a funeral director

General information, not legal advice. Last reviewed 19 August 2026 by Simon D Campbell. Applies to England and Wales.